This is the Privacy Policy of WritingWoes Pty Ltd trading under the brand name WritingWoes. This Privacy Policy explains how we receive, use and protect your personal information.

Changes to Privacy Policy
WritingWoes reserves the right to change the Privacy Policy where deemed necessary. Any change to the Privacy Policy will come into effect immediately upon notification on the WritingWoes Web site. Your continued use of this Web site following notification will constitute your acceptance of these changes. We recommend you review this Privacy Policy from time to time.

Personal Information
When you visit the WritingWoes Web site, information regarding your visit is recorded by our server or on our behalf by a third party. This information includes: the date and time of your visit, your geographical location, the pages you access, the type of operating system and browser you use and the previous Web site from which you were referred. We also use a cookie to authenticate you when you login to the Web site.
When you transact with WritingWoes, information regarding your transaction is recorded and used to offer our editorial services to you. This information includes: your name, e-mail address, country, preferred currency, costs, dates of transactions and data pertaining to the editing process.
WritingWoes does not collect or store any credit card information relating to your payment. All payments are conducted through PayPal facilities which provide highly secure credit card payments.
The personal data we collect is used for managing our commercial relationship with you, performing administrative functions, marketing analysis, enhancing our Web site and improving our services. WritingWoes does not disclose any of your personal information to any third party, with the exception of third parties contracted with to provide a service on our behalf. For this purpose, the third party only receives the data necessary in order to provide the specified service. This service may relate to communicating with you via e-mail, newsletter or telephone.
By using the Web site and transacting with WritingWoes, you agree to the collection of this data as stated in the Privacy Policy, and agree to our contacting you for administrative or marketing purposes.

Accuracy and Security
WritingWoes maintains the accuracy of personal information, and will take action to correct any inaccuracies where identified. Your personal information is only disclosed to WritingWoes employees and third parties where necessary to provide a service to us. We will take all necessary steps to protect data from misuse, loss, unauthorized access, modification or disclosure.

Destruction of Personal Information
WritingWoes will destroy/delete all personal information from our systems when it is no longer required by us or in accordance with applicable laws.

Editors and Employees
We appreciate the sensitivity of your documents and we take our commitment to document confidentiality and security very seriously. Documents are sent and received within a secure, purpose-designed system via our Web site.
Our editors have signed confidentiality agreements with WritingWoes. The client retains sole copyright, ownership and control over all materials submitted to WritingWoes for proofreading and editing, including any materials subsequently created or developed by WritingWoes.

Access to Personal Information
To obtain details of personal information WritingWoes records and stores, please contact us.

Marketing
WritingWoes adheres to the SPAM Act (2003) and will only send you newsletters or marketing communications if you have subscribed to receive them. With the exception of a third party contracted by us to provide a service, we do not distribute any mailing lists to any third party.
If you wish to have your name removed from the marketing mailing list please contact us with the message — Unsubscribe and your email address.
Your details will be removed from the list as soon as possible and within 5 days of receiving the unsubscribe request.

Links to External Web Sites
From time to time WritingWoes may display links to external Web sites. The WritingWoes Privacy Policy only applies to the practices of the WritingWoes Web site and not to the practices or content of any linked Web sites.

Complaints Process
If you wish to register a complaint with WritingWoes regarding our Privacy Policy, or any other WritingWoes service, please contact us. State the exact details of the complaint and how we may contact you.
WritingWoes will verify that we have received your complaint, and then investigate and correspond with you to resolve any problems.